Pharmacy Services
Quality NHS & Private Services at All Our Branches
No hassle, no waiting — walk in or book your appointment online or over the phone.
We understand that accessing your medicines on time is essential for your health and wellbeing. That is why at Cross Chemist, Grange Pharmacy, and Arlesey Pharmacy, we provide a reliable and efficient dispensing service for both NHS and private prescriptions.
When you bring your prescription to us, our trained pharmacists carefully review it to ensure that every medicine supplied is safe, appropriate, and dispensed accurately. We also provide clear advice on how to take your medication, what benefits to expect, and any possible side effects you should be aware of.
For NHS prescriptions, we follow all national guidelines to ensure safe supply and proper counselling. For private prescriptions, we offer the same level of professional care, ensuring you feel fully supported regardless of where your prescription is issued.
Our goal is to make your treatment simple, safe, and easy to manage, with trusted support available at your local pharmacy whenever you need it.
For patients who require specialist medical appliances such as stoma care products, catheter supplies, wound care items, or other prescribed devices, we offer a dedicated NHS appliance dispensing service.
We understand that managing long-term medical conditions can sometimes feel complex or sensitive. Our pharmacy team ensures that all appliances are supplied exactly as prescribed and provides guidance on their safe and effective use.
Where needed, we can also support you with repeat ordering and ongoing supply management, helping to reduce stress and ensure continuity of care. Our aim is to make the process as smooth and discreet as possible for patients and carers.
Starting a new medicine for a long-term condition can often feel overwhelming, especially if you are unsure how it will affect you. The NHS New Medicine Service (NMS) is designed to support you during this important early stage of treatment.
If you are eligible, our pharmacist will invite you for a confidential consultation after you have started your new medicine. During this discussion, we will explain how your treatment works, why it has been prescribed, and how to take it correctly for the best results.
We understand that collecting prescriptions from your GP surgery can sometimes be inconvenient or time-consuming. To make this easier, we offer a free prescription collection service from participating local GP practices.
Once registered, we will collect your repeat prescriptions on your behalf and prepare them ready for collection at your chosen branch. This service helps save you time and ensures you do not miss important medication.
It is particularly helpful for patients who take regular long-term medicines or those who may find travel to the GP surgery difficult.
We will also discuss any potential side effects and answer any concerns you may have. In some cases, we may arrange a follow-up conversation to check how you are getting on with your medication.
This service is designed to improve understanding, increase confidence, and help you achieve better health outcomes from your treatment.
For patients who are unable to visit the pharmacy or prefer the convenience of home delivery, we offer a safe and reliable prescription delivery service.
Your medicines are carefully prepared and delivered discreetly to your home address by our pharmacy team. We ensure that your medication reaches you safely and on time, helping you maintain continuity of care without interruption.
This service is ideal for elderly patients, those with mobility difficulties, or anyone who simply prefers added convenience.
We understand that when you are unwell, you want quick and convenient access to treatment without unnecessary delays or GP appointments. That is why at Cross Chemist, Grange Pharmacy, and Arlesey Pharmacy, we offer the NHS Pharmacy First service, allowing you to receive assessment and treatment for a range of common conditions directly from your local pharmacy.
This NHS service is designed to provide fast access to care for minor illnesses that do not always require a GP appointment. Our trained pharmacists carry out a clinical assessment and, where appropriate, can supply prescription-only medicines under NHS guidelines.
The conditions we can assess and treat under the Pharmacy First service include:
- Sinusitis (acute)
- Sore throat
- Earache (acute otitis media)
- Infected insect bites
- Impetigo (skin infection)
- Shingles
- Urinary tract infections (UTIs) in women
- Uncomplicated infected eczema
During your consultation, our pharmacist will carefully assess your symptoms, ask relevant clinical questions, and determine whether your condition is suitable for treatment under this service. If appropriate, treatment can be supplied directly, or we may refer you to your GP or another healthcare provider if further assessment is needed.
This service is completely confidential and delivered to the same professional standards as a GP consultation, helping ensure you receive safe and effective care as quickly as possible.
By using Pharmacy First at your local Cross Chemist, Grange Pharmacy, or Arlesey Pharmacy, you can access timely treatment close to home while also helping reduce pressure on GP services.
Leaving hospital after treatment can sometimes be confusing, especially when changes have been made to your regular medicines. The NHS Discharge Medicines Service is designed to support you during this transition.
When you are discharged from hospital, we work closely with NHS teams to review your updated medication and ensure you fully understand any changes. Our pharmacist will explain what has been changed, why it has been changed, and how to take your medicines safely at home.
This service helps reduce medication errors, improves understanding, and ensures you feel supported as you continue your recovery outside hospital.
We understand that sometimes you may run out of essential medication unexpectedly or be unable to access your GP in time. In these situations, our pharmacists may be able to provide an emergency supply of medicines, where clinically appropriate.
Before supplying any medication, we will carry out a professional assessment to ensure it is safe and suitable for you. We will also check your medical history and previous prescriptions where possible.
This service is intended to support urgent situations and ensure that your treatment is not interrupted unnecessarily.
We understand that flu can be more than just a seasonal inconvenience, especially for older adults and people living with long-term health conditions. That is why we offer the NHS Flu Vaccination service at Cross Chemist, Grange Pharmacy, and Arlesey Pharmacy, helping eligible patients protect themselves against influenza each year.
This service is available during the annual flu season for patients who meet NHS eligibility criteria, including older adults, pregnant women, and individuals with certain chronic health conditions. Our trained pharmacists provide the vaccination in a safe and professional environment, ensuring you are fully informed before administration.
We also take time to explain potential side effects and what to expect after vaccination, helping you feel confident and reassured throughout the process.
If you are not eligible for the NHS flu vaccination, you can still protect yourself through our private flu vaccination service, available at all our branches.
We understand that flu can affect anyone, and vaccination remains the most effective way to reduce your risk of illness and complications. This service is suitable for individuals who wish to protect themselves for work, travel, or personal health reasons.
Our pharmacists provide a quick, convenient, and confidential service, ensuring you receive the same high standard of care regardless of eligibility.
For certain medicines where safe and effective use is particularly important, we provide a supervised consumption service under NHS guidelines.
This means that your medicine is taken in the presence of a trained pharmacist, ensuring it is used correctly and safely. This service supports treatment adherence and is provided in a professional and respectful environment.
We understand that this may feel sensitive, and we always aim to provide care with dignity and confidentiality.
If you have unused, expired, or unwanted medicines at home, you can bring them to any of our branches for safe disposal under the NHS medicines waste scheme.
We understand that storing old medicines at home can sometimes be unsafe, especially in households with children or vulnerable individuals. By returning them to the pharmacy, you help ensure they are disposed of securely and in an environmentally responsible way.
Many patients with asthma or COPD do not realise that incorrect inhaler technique can reduce the effectiveness of their treatment. This NHS service is designed to help ensure you are getting the full benefit from your medication.
Our pharmacist will check how you use your inhaler and provide simple, practical guidance to improve your technique. Small adjustments can often make a significant difference to your breathing control and overall condition management.
We are committed to environmentally responsible healthcare and offer a safe inhaler recycling service across all branches.
Used inhalers contain propellants and residual medication that should not be disposed of in household waste. By returning them to us, you help ensure they are disposed of safely and in an environmentally friendly way.
This small step helps reduce environmental impact while supporting sustainable healthcare practices.
High blood pressure often has no symptoms, but if left unmanaged it can significantly increase the risk of serious health conditions such as heart attack or stroke.
Through this NHS service, we provide blood pressure checks and ongoing monitoring for eligible patients. If your readings are high, we will guide you on next steps, which may include lifestyle advice or referral to your GP for further assessment.
This service helps with early detection and long-term management of cardiovascular risk.
The NHS Health Check is a preventative service for adults aged 40 to 74 who do not already have certain long-term conditions.
This check helps assess your risk of developing heart disease, stroke, kidney disease, and type 2 diabetes. It includes simple measurements such as blood pressure, cholesterol risk assessment, and lifestyle evaluation.
We will also provide personalised advice to help you reduce your risk and improve your long-term health.
We understand that alcohol consumption can sometimes gradually increase without being noticed, and it may begin to affect your health, wellbeing, sleep, energy levels, or daily routine. That is why we offer a confidential Alcohol Screening and Brief Intervention service at Cross Chemist, Grange Pharmacy, and Arlesey Pharmacy as a private service.
During your consultation, our pharmacist will discuss your drinking habits in a non-judgemental and supportive environment. We will assess your alcohol intake using recognised screening tools and help you understand how it may be impacting your health.
Where appropriate, we will provide practical advice on reducing alcohol consumption safely and gradually, along with lifestyle guidance to support positive long-term changes. If needed, we may also signpost you to additional support services.
This is a completely confidential private service designed to help you take control of your health at your own pace.
We understand that stopping smoking is one of the most important steps you can take to improve your health, but it is also one of the most challenging. That is why we offer a dedicated Private Stop Smoking Service at Cross Chemist, Grange Pharmacy, and Arlesey Pharmacy to support you throughout your quit journey.
During your consultation, our pharmacist will discuss your smoking history, triggers, and readiness to quit. Based on this assessment, we will provide a personalised quit plan along with advice on nicotine replacement options and other suitable treatments where appropriate.
Unlike NHS stop smoking schemes, this service is provided privately, allowing you quicker access, flexible support, and ongoing one-to-one guidance tailored to your needs.
We are here to support you at every stage, helping you stay motivated and improving your chances of successfully becoming smoke-free.
We understand that quitting smoking is a significant step towards improving your health, but it can also be one of the most difficult lifestyle changes to make. That is why at Cross Chemist, Grange Pharmacy, and Arlesey Pharmacy, we offer a supportive Stop Smoking Voucher Service to help make the process more accessible and manageable.
Through this service, we provide access to stop smoking aids using a voucher-based support system, allowing eligible patients to receive nicotine replacement products such as patches, gums, or other suitable options. Our pharmacist will carry out a confidential consultation to understand your smoking habits, level of dependence, and previous quit attempts, so we can recommend the most appropriate support for you.
We will also guide you on how to use the products correctly, how to manage cravings, and how to stay motivated throughout your quit journey. Regular follow-up support may also be provided to help improve your chances of long-term success.
This is a support-focused service delivered in a private and professional setting, designed to help you take practical steps towards becoming smoke-free with structured guidance from your local pharmacy team.
We understand that having your period during an important event such as a holiday, wedding, or special occasion can be inconvenient and sometimes stressful. That is why we offer a private Period Delay service at Cross Chemist, Grange Pharmacy, and Arlesey Pharmacy, allowing you to safely postpone your period when needed.
This is a pharmacist-led PGD (Patient Group Direction) service, meaning treatment can be supplied after a confidential consultation without the need to see your GP. During your consultation, our pharmacist will review your medical history, current medications, and suitability for treatment to ensure it is safe for you.
We will also explain how and when to start the medication, what to expect, and how to use it correctly for the best results. This service is intended solely for delaying menstruation and is not suitable for managing heavy or painful periods, for which we recommend seeking advice from your GP.
Our aim is to provide a discreet, safe, and convenient solution when you need flexibility around your cycle.
We understand that erectile dysfunction can be a sensitive issue, and many men may feel uncomfortable seeking help. At Cross Chemist, Grange Pharmacy, and Arlesey Pharmacy, we offer a private and confidential Erectile Dysfunction service to support you in a respectful and professional environment.
This is a pharmacist-led PGD service, allowing assessment and treatment supply where clinically appropriate following a private consultation. Our pharmacist will discuss your symptoms, medical history, and any current medications to ensure that the treatment offered is safe and suitable for you.
We will also provide guidance on possible underlying causes and lifestyle factors that may contribute to the condition, along with advice on how to use the treatment effectively.
Our focus is always on privacy, dignity, and professional care, helping you access treatment easily and confidently at your local pharmacy.
We understand that premature ejaculation is a common condition that can affect confidence and relationships, and it is not always easy to discuss. That is why we provide a private and confidential treatment service at all our branches.
This is a pharmacist-led PGD service, where suitable treatment may be supplied following a short private consultation. Our pharmacist will assess your symptoms, medical history, and suitability for treatment before making any recommendation.
We will also provide clear guidance on how to use the treatment correctly, along with supportive advice to help manage the condition effectively.
This is a discreet, judgement-free service designed to help you feel comfortable while receiving appropriate care.
If you are planning to travel abroad, particularly to regions where malaria is present, it is important to ensure you are properly protected before your journey. At Cross Chemist, Grange Pharmacy, and Arlesey Pharmacy, we offer a private malaria prevention service.
This is a pharmacist-led PGD travel health service, where we assess your travel destination, duration of stay, medical history, and suitability for anti-malarial medication. Based on this assessment, we can supply appropriate prophylaxis where clinically suitable.
We will also provide clear instructions on how and when to take the medication, along with general travel health advice to help reduce your risk of infection while abroad.
Our aim is to ensure you travel safely and are properly protected based on your individual travel needs.
We understand how disruptive migraines can be and how they can affect your daily life, work, and overall wellbeing. That is why we offer a private migraine prevention and treatment service at all our branches.
This is a pharmacist-led PGD service, where we assess your symptoms, migraine pattern, and medical history during a confidential consultation. Based on this assessment, we can supply suitable treatment where appropriate and provide advice on both prevention and symptom relief.
We will also help identify possible triggers such as stress, diet, or lifestyle factors, and offer guidance on how to reduce the frequency and severity of migraine episodes.
Our goal is to support you in managing your condition effectively and improving your quality of life through accessible, professional pharmacy care.
We understand that head lice can be a common but frustrating problem, especially for families with school-aged children. That is why at Cross Chemist, Grange Pharmacy, and Arlesey Pharmacy, we offer a Head Lice Management service to help you treat and prevent reinfestation quickly and effectively using suitable over-the-counter products.
During your visit, our trained pharmacists will provide clear and practical advice on how to identify head lice and confirm an active infestation. We will guide you on the most effective treatment options available without prescription and explain how to use them correctly for the best results.
We will also advise on important steps such as repeat treatment timing, wet combing techniques, and household prevention measures to reduce the risk of spreading or recurrence within the family.
This is a supportive, discreet, and accessible service designed to help you manage head lice confidently at home with the right guidance and products from your local pharmacy.
We understand that many common health problems can be uncomfortable and disruptive, even though they do not always require a visit to your GP. That is why at Cross Chemist, Grange Pharmacy, and Arlesey Pharmacy, we offer a convenient Over the Counter (OTC) and Minor Ailment service to help you access quick treatment and professional advice for everyday health concerns.
Our pharmacists are highly trained healthcare professionals who can assess your symptoms and recommend suitable over-the-counter medicines where appropriate. We can also advise you on how to use treatments safely and effectively, what results to expect, and when it may be necessary to seek further medical attention.
This service is commonly used for conditions such as coughs, colds, sore throats, hay fever, allergies, skin irritations, indigestion, diarrhoea, constipation, headaches, and other minor illnesses. By visiting your local pharmacy first, you can often receive fast, effective treatment without the need to wait for a GP appointment.
We also understand that every patient is different, so if your symptoms suggest something more serious, our pharmacist will always guide you to the most appropriate next step, including referral to your GP if required.
This is a simple, accessible, and trusted way to manage everyday health concerns with professional support close to home.
We understand that unexpected situations can arise where you may need urgent support to prevent an unplanned pregnancy. That is why at Cross Chemist, Grange Pharmacy, and Arlesey Pharmacy, we offer a private Emergency Contraception service in a safe, discreet, and non-judgemental environment.
During a confidential consultation, our pharmacist will assess your individual circumstances, including the time since unprotected intercourse, your general health, and any current medications you may be taking. This allows us to recommend the most suitable option for you and ensure it is safe to use.
We will also explain how the treatment works, when it should be taken, and what to expect afterwards. If appropriate, we can also provide advice on ongoing contraceptive options to help reduce the risk of future emergencies.
This is a completely confidential service designed to provide quick access to care when you need it most.
We understand that ear discomfort, blocked ears, or reduced hearing can be frustrating and affect your daily life. That is why we offer a private Minor Ear Examination and Treatment service at all our branches to help assess and manage common ear-related concerns.
During your consultation, our pharmacist will examine your symptoms and determine whether earwax build-up or another minor issue may be the cause. Where appropriate, we will recommend suitable treatment options, including over-the-counter ear care products, and provide clear guidance on how to use them safely.
If we feel your condition requires further medical assessment, we will advise you to seek support from your GP or another healthcare professional.
This is a discreet and professional service designed to help you access quick and convenient ear care locally.
We understand that maintaining a healthy weight can be challenging and often requires ongoing support and guidance. That is why at Cross Chemist, Grange Pharmacy, and Arlesey Pharmacy, we offer a private Weight Management service designed to help you achieve realistic and sustainable health goals.
During your consultation, our pharmacist will discuss your current lifestyle, eating habits, and health history in a confidential setting. Based on this assessment, we will provide personalised advice on diet, physical activity, and behavioural changes to support long-term weight control.
Where appropriate, we may also discuss additional treatment options to support your weight management journey. Our focus is on safe, gradual, and sustainable progress rather than quick fixes.
This service is designed to provide ongoing support, motivation, and practical guidance to help you improve your overall health and wellbeing.
We understand that reduced mobility can affect independence, confidence, and day-to-day living. That is why at Cross Chemist, Grange Pharmacy, and Arlesey Pharmacy, we offer a range of mobility products and daily living aids designed to support you or your loved ones in maintaining a more comfortable and independent lifestyle.
Our pharmacy team can help guide you through suitable product options based on your individual needs, whether you are recovering from an injury, managing a long-term condition, or simply require extra support at home. We aim to make it easier for you to choose practical solutions that improve safety, comfort, and mobility in everyday life.
Products may include walking aids, supports, bathroom safety equipment, and other assistive items that help with routine daily activities. Our team is always available to offer friendly advice and help you select the most appropriate option.
This is a supportive, in-pharmacy service designed to help you stay independent with trusted guidance from your local pharmacy team.
